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Warranty Information

Contact your dealer for warranty repairs or replacements.

 

For orders placed on LPMUSIC.COM contact customer service here.

ProductWarranty Period
WOOD & FIBERGLASS SHELLSLP and LP Matador: 3 Years, All other Brands: 2 Years
TIMBALE SHELLSLP and LP Matador: 3 Years, All other Brands: 2 Years
STANDS & HARDWARELP and LP Matador: 3 Years, All other Brands: 2 Years
METAL DRUM HARDWARE (rims, lugs, sideplates, bottoms, etc.)LP and LP Matador: 3 Years, All other Brands: 2 Years
ALL OTHER BRANDS: 2 YEARSBags & Cases: 90 days
HEADSNo Guarantee
NATURAL WOOD PRODUCTSNo guarantee due to non man-made nature of products
RHYTHMIX PRODUCTS 1 Year (except drum heads)
ALL OTHER PRODUCTS1 Year

This warranty extends only to defects in materials or workmanship as limited above and does not extend to any product which has been lost or discarded, by accident or improper maintenance; or which has been altered; or which has had the serial number removed, altered, detached or made illegible; or which has been repaired or modified by a non-authorized person or company. This warranty does not apply to any owner other than the original purchaser; any defects caused by reasonable use, neglect, moisture and/or temperature extremes, handling, shipping or accidents; natural wood finishes or normal color changes of wood or shell covering material. Under this warranty repair or replacement of parts is the only remedy, and loss of use of the products, loss of time, inconvenience or consequential damages are not covered.

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATIONS, THE IMPLIED WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL Latin Percussion BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES.

Thank you for registering your LP warranty online. Please be assured that any information that you share with us is confidential. We do not sell or trade your information this includes your e-mail address. LP understands that you are a valuable resource and we would never betray that trust. We invite you to add your questions and comments at the end of the warranty registration form.

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